Turning Big Ideas into Meaningful Connections
We believe that life is too short not to feel inspired by what you do every day. Founded by two women who share a passion for creativity and a love for impactful storytelling, our agency exists to help brands connect in powerful ways. Whether it’s a fresh, dynamic website or a comprehensive strategy, we have a knack for elevating your message and amplifying your reach.
Why Knack?
By blending strategy with artistry, we craft marketing solutions that aren’t just effective—they’re unforgettable. From website creation to digital marketing and beyond, we bring a level of care and dedication to every project that reflects our belief in the power of great work.
Our Promise
We are an extension of your team. We’re here to champion your vision, cheer on your wins, and challenge the norms. With us, you’ll find a partner as invested in your success as you are, bringing you fresh ideas and seasoned expertise every step of the way.
You're an expert at what you do, let us take it to the next level.
Our clients come to us looking for websites, unique solutions, strategy and time-saving automations.
Get to know our team
Susie Farmer
With a background in commercial banking and commercial real estate, Susie has a knack for the B2B space. She understands long sales cycles and, more importantly, what it takes to get the customer to the goal line. Her favorite saying is, “it’s not about you, it’s about them” referencing how she is constantly encouraging clients to see it from their customer’s point of view and care about what the client should take away from the conversation.
Originally from St. Charles, Illinois, Susie and her family now reside in the Greater Tampa Bay Area.
Ashley Nakayama
Ashley has been helping businesses grow their bottom line with proven marketing strategies, especially when it comes to B2C and e-commerce initiatives. She has a knack for visually telling a story and bringing personality to a business. She is constantly seeking out opportunities for clients, whether that be introducing them to new brand partners, implementing timesaving automations to their workflow, or adding a profitable sales channel.
A long time resident of Geneva, you’ll find Ashley and her family around town enjoying all that the Tri-Cities has to offer.
Kim
Web Specialist
Kim is our team’s Wordpress website expert with years of knowledge on website best practices, custom elements and security. She also has extensive experience with Google’s suite of products including Analytics, Ads, Search Console, and Looker Studio, which helps Knack clients get the most exposure online.
Megan
Graphics & Branding
Megan is an experienced graphic designer that has worked with businesses to transform their ideas into reality. She firmly believes that good design should not only be visually appealing, but also functional and efficient. Megan assists Knack clients with memorable logos, brand assets, powerful packaging, and video content.
Natalie
Project Manager
Natalie brings her experience in franchise marketing to keep our projects on track and assists Knack clients with initiatives including email marketing, design portfolios, campaigns and retargeting.