We build brands, websites and strategy that work as beautifully as they look.

Knack Marketing is a creative agency built for business owners who want more than just a quick fix, they want a true partner. Founded by two women who believe work should feel inspiring, we specialize in thoughtful branding, marketing, and design that moves the needle. Our approach is rooted in collaboration, curiosity, and a deep understanding of what makes your business unique. We’re here to help you show up with confidence, consistency, and a clear vision, online and off.

As Shopify Partners and Squarespace specialists, we combine strategy, design, and automation to create brands that feel cohesive, convert seamlessly, and scale effortlessly.

Get to know our team

With a background in commercial banking and commercial real estate, Susie has a knack for the B2B space. She understands long sales cycles and, more importantly, what it takes to get the customer to the goal line. Her favorite saying is, “it’s not about you, it’s about them” referencing how she is constantly encouraging clients to see it from their customer’s point of view and care about what the client should take away from the conversation.

Originally from St. Charles, Illinois, Susie and her family now reside in the Greater Tampa Bay Area.

Ashley has been helping businesses grow their bottom line with proven marketing strategies, especially when it comes to B2C and e-commerce initiatives. She has a knack for visually telling a story and bringing personality to a business. She is constantly seeking out opportunities for clients, whether that be introducing them to new brand partners, implementing timesaving automations to their workflow, or adding a profitable sales channel.

A long time resident of Geneva, you’ll find Ashley and her family around town enjoying all that the Tri-Cities has to offer.

Kim is our team’s Wordpress website expert with years of knowledge on website best practices, custom elements and security. She also has extensive experience with Google’s suite of products including Analytics, Ads, Search Console, and Looker Studio, which helps Knack clients get the most exposure online.

Megan is an experienced graphic designer that has worked with businesses to transform their ideas into reality. She firmly believes that good design should not only be visually appealing, but also functional and efficient. Megan assists Knack clients with memorable logos, brand assets, powerful packaging, and video content.

Natalie brings her experience in franchise marketing to keep our projects on track and assists Knack clients with initiatives including email marketing, design portfolios, campaigns and retargeting.